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Apr 19, 2018 16:21 JST

Source: NTT DOCOMO

DOCOMO Shops to Expand Smartphone Diagnostic Services
Result of collaboration with Pervacio Inc. via NTT DOCOMO Ventures

TOKYO, Apr 19, 2018 - (JCN Newswire) - NTT DOCOMO, INC. and its wholly owned subsidiary NTT DOCOMO Ventures, Inc. announced today that DOCOMO Shops nationwide will begin offering enhanced smartphone diagnostic services based on a newly upgraded in-shop device assist tool (DAT). In addition to currently available general checkups, the enhanced tool will enable diagnostics focused solely on specific problems to save time for customers.

Symptom-specific diagnostics will be offered as a "smart-health checkup" service from today at all DOCOMO Shops and selected event venues.

The enhanced diagnostic tool was developed by Pervacio Inc.,(1) a company in which DOCOMO took an equity stake through NTT DOCOMO Ventures on December 22, 2017.

Other planned service enhancements include increased support for data migration, smoother delivery from distribution centers, enhanced customer service through AI support and location-free after-sales service. DOCOMO will continue collaborating with Pervacio to provide customers with ever-greater satisfaction and peace of mind under the company's "Declaration beyond" medium-term strategy to 2020.

(1) Japan license granted to NTT DOCOMO via Asurion Japan

About NTT DOCOMO Ventures

NTT DOCOMO Ventures, the NTT Group's corporate venture capital firm, aims to accelerate innovation for creation of new services, disruptive technologies and innovative processes serving as a primary channel for startup companies and venture communities on behalf of the NTT Group, Japan's leading ICT service provider. We proactively enhance cooperation with exceptional entrepreneurs on a worldwide scale by providing capital from our corporate venture funds and vast business development opportunities with the NTT Group companies. New windowhttps://www.nttdocomo-v.com/en/

Contact:
NTT DOCOMO
International PR
Public Relations Department
Tel: +81-3-5156-1366    
Fax: +81-3-5501-3408
URL: www.nttdocomo.com
Source: NTT DOCOMO
Sectors: Wireless, Apps

Copyright ©2024 JCN Newswire. All rights reserved. A division of Japan Corporate News Network.

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