ENGLISH
|
JAPANESE
|
CONNECT WITH US:
Home
About
Contact
Log in
Home
Press release
Sep 14, 2020 17:10 JST
Source:
Mitsubishi Heavy Industries, Ltd.
MHI Thermal Systems' Air Conditioners for the Australian and New Zealand Markets Receive Canstar Blue Award for Second Straight Year
Rated No. 1 in Overall Customer Satisfaction
- Only brand to receive top rating (5 stars) in five of six evaluated categories
- Award follows similar accolades from CHOICE consumer advocacy group in 2018 and 2019
TOKYO, Sep 14, 2020 - (JCN Newswire) - For a second consecutive year, air conditioners manufactured by Mitsubishi Heavy Industries Thermal Systems, Ltd. (MHI Thermal Systems) have been recognized as the No.1 brand in customer satisfaction in Australia according to a consumer survey conducted by Canstar Blue. A broad lineup of MHI Thermal Systems' air conditioners is marketed in Australia and New Zealand through its local subsidiary Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA). The "Canstar Blue Most Satisfied Customers Award" in the air conditioner category was presented to MHIAA for its receipt of the top rating (5 stars) in five of its survey's six evaluated categories. Receipt of the Canstar Blue award two years in a row follows on the heels of MHIAA's winning corresponding accolades in 2018 and 2019 from CHOICE, the Australian Consumers Association, Australia's leading consumer advocacy group.
The Canstar Blue survey asked consumers who purchased any brands of air conditioner in the local market within the past two years to rate their products in six categories: overall satisfaction, value for money, reliability, ease of use, noise while operating, and functionality and features. In each category the respondents could rate their units in a range of 1 to 5 stars. The brand garnering the highest total rating is granted the right to display the "Canstar Blue" logo on its winning products for a period of one year. Air conditioners marketed by MHIAA received 5-star ratings in five of the six categories, finishing first in "overall satisfaction" and significantly outstripping the competing brands in total number of 5-star ratings received.
Canstar Blue, established in 2010, is the most authoritative consumer review and comparison site in Australia and the broader Oceania region. Once every year the site presents its "Canstar Blue Most Satisfied Customers Awards" in more than 150 categories of consumer goods and services, to enable consumers to make better-informed, economically sound purchasing decisions. Its rankings are based on actual consumer review ratings. CHOICE, Australia's another independent consumer advocacy group which named MHIAA the best air conditioner brand in both 2018 and 2019, has a history approaching 60 years and membership exceeding 200,000 consumers. The organization seeks to increase consumer benefit by providing information adequate to enable consumers to choose products and services with confidence. CHOICE conducts its activities independently and transparently, without any outside financial support. Its evaluation standards enjoy strong authority within Australia's circulation market.
Yuji Ito, Managing Director of MHIAA, happily welcomed the news of the award from Canstar Blue. "As a customer-centric organisation, we are honoured to have received this Canstar Blue award for the second year in a row. At MHIAA, we believe in creating long-lasting relationships with our customers. From finding the perfect AC unit, to installation and services throughout its lifetime, by investing in our service support, we ensure that our superior products are backed by service excellence. We'd like to thank Canstar Blue and Australian consumers for their recognition and belief in our brand as it demonstrates our ongoing commitment to delivering the best products to the Australian Market."
MHIAA was established as MHI Thermal Systems' air-conditioner sales and service base in Australia in 2009. Headquartered in Sydney, the company has branches throughout Australia as well as in New Zealand, making for a network that enables sales and service activities closely coordinated with the needs of each local market. Receipt of the Canstar Blue award is seen as recognition not only of the high performance of MHIAA's products but also of its continuous efforts made to satisfy local consumers.
Leveraging the latest award from Canstar Blue, MHI Thermal Systems will continue developing the technologies and products that customers want, applying its comprehensive technological capability derived from synergies in its broad-based air-conditioning and refrigeration operations to provide optimal thermal solutions to a diverse range of customer needs.
Source: Mitsubishi Heavy Industries, Ltd.
Sectors: Engineering
Copyright ©2024 JCN Newswire. All rights reserved. A division of Japan Corporate News Network.
Latest Release
MHI Concludes Positive Impact Finance Agreement
Mar 29, 2024 19:20 JST
Panasonic Energy and Mazda Enter Agreement Towards Supply of Cylindrical Automotive Lithium-ion Batteries
Mar 29, 2024 17:42 JST
Eisai to Divest Rights for Merislon and Myonal in Japan to Kaken Pharmaceutical
Mar 29, 2024 15:51 JST
Eisai's Brain Health Self-Check Tool "NouKNOW" is Certified as "ME-BYO BRAND" by Kanagawa Prefecture
Mar 29, 2024 15:19 JST
Eisai: Discovery Research on Dual Orexin Receptor Antagonist Lemborexant Honored with PSJ Award for Drug Research and Development 2024
Mar 29, 2024 14:32 JST
Fujitsu Selected as CDP Supplier Engagement Leader
Mar 29, 2024 10:28 JST
Mazda Production and Sales Results for February 2024
Mar 29, 2024 10:00 JST
Mitsubishi Shipbuilding Receives Order from the University of Tokyo for "MiPoLin" Power Prediction and Lines Selection System
Mar 28, 2024 16:45 JST
Mitsubishi Logisnext Completes Demonstration of Automated Truck Loading, Leading to Start of Actual Operations in Japan
Mar 28, 2024 13:52 JST
Toyota Releases Sales, Production, and Export Results for February 2024
Mar 28, 2024 13:35 JST
TANAKA to Install 500 kW Fuel Cell System to Promote the Use of Hydrogen Energy at Production Plants
Mar 28, 2024 03:00 JST
PEVE to change name to TOYOTA BATTERY Co., Ltd. and produce batteries for a wide range of electric vehicles
Mar 27, 2024 15:13 JST
NTT and Olympus Begin World's First Joint Demonstration Experiment of Cloud Endoscopy System
Mar 27, 2024 15:00 JST
TANAKA Holdings Announces Green Loan Financing for Construction of New Head Office Building
Mar 27, 2024 03:00 JST
JFE Steel and Hitachi Jointly Started Providing Solutions for the Steel Industry
Mar 26, 2024 19:04 JST
La Banque Postale and JCB join forces to elevate payments experience for travellers in France
Mar 26, 2024 15:00 JST
Fujitsu Tech Leverages AI and Underwater Drone Data for 'Ocean Digital Twin'
Mar 26, 2024 10:24 JST
NEC develops marketing strategy planning & effectiveness simulation technology using generative AI
Mar 25, 2024 10:08 JST
Toyota to Open New Tokyo Head Office in Shinagawa in FY2030
Mar 22, 2024 16:15 JST
Hitachi Selected as CDP Supplier Engagement Leader for the Third Consecutive Year
Mar 22, 2024 16:04 JST
More Latest Release >>
Related Release
MHI Concludes Positive Impact Finance Agreement
3/29/2024 7:20:00 PM JST
Mitsubishi Shipbuilding Receives Order from the University of Tokyo for "MiPoLin" Power Prediction and Lines Selection System
3/28/2024 4:45:00 PM JST
Mitsubishi Logisnext Completes Demonstration of Automated Truck Loading, Leading to Start of Actual Operations in Japan
3/28/2024 1:52:00 PM JST
Mitsubishi Power Achieves #1 Global Gas Turbine Market Share in 2023
3/15/2024 6:34:00 PM JST
MHI Establishes GX Solutions Business Domain to Promote Energy Transition Business Growth Strategy
3/14/2024 1:30:00 PM JST
MHI Selected as Licensor of CO2 Capture Technology for Leading Low Carbon Hydrogen Production Project in Cheshire, UK
3/13/2024 11:30:00 AM JST
MHI Thermal Systems to Launch 31 Models of Residential-use Air-Conditioners for the Japanese Market in 2024
3/11/2024 4:35:00 PM JST
MHI Develops an Onboard AI-Based Object Detector Utilizing a Next-Generation Space-Grade MPU
3/6/2024 6:02:00 PM JST
MHI Thermal Systems to Add "Hydrolution PRO" Series of Air-cooled Heat Pump Chillers to its Product Lineup for the European Market
3/6/2024 5:05:00 PM JST
Mitsubishi Heavy Industries Invests in Fervo Energy, a US-Based Enhanced Geothermal System Startup
3/1/2024 9:10:00 PM JST
More Press release >>