SolarWinds Launches Free Virtual Training for Customers Introducing an Alternative to Costly Professional Services

Jan 29, 2014 11:00 JST

Source: SolarWinds

New Virtual Classroom Designed to Provide Additional Support, Knowledge and Skills to Help Ease the Burden of Managing the Growing Complexity of IT Environments

AUSTIN, TX, Jan 29, 2014 - (ACN Newswire) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT management software, today announced SolarWinds Virtual Classrooms, a free virtual learning experience for eligible IT professionals that have purchased SolarWinds product maintenance. In virtual classrooms, SolarWinds product experts will host live, interactive training sessions designed to help IT pros harness the power of their SolarWinds deployments to do their jobs more effectively and efficiently as infrastructure complexity and skillset demands on IT pros increase.

"Our philosophy has always been to ensure that our products are fast to get up and running, easy to use, and affordable. Unlike the 'Big Four' IT management vendors, we've never required professional services or training with our products," said Chris LaPoint, VP Product Management, SolarWinds. "By offering this alternative to expensive professional services included with our standard maintenance, we're raising the bar on our competitors' value and answering the need our customers have expressed for comprehensive, relevant IT management training."

SolarWinds Virtual Classrooms allows SolarWinds experts to share their expertise and knowledge with fellow IT pros tackling everyday IT challenges. Each session will be scheduled at varying times to assist customers in multiple time zones and will include lecture and lab segments in a small, virtual classroom setting, allowing IT pros to apply their training within their own environments.

To kick off the program, SolarWinds will offer a series of virtual classroom sessions on SolarWinds Network Performance Monitor, the company's flagship network performance monitoring and management solution. IT pros who attend these sessions will:

-- Get hands-on guidance for customization and daily use
-- Learn how to create and manage custom alerts and alter suppression, device dependencies, and custom properties
-- Gain a good understanding of MIBs, OIDs, and SNMP and learn how to create a customized monitoring environment
-- Acquire the ability to fine-tune equipment to optimize its capabilities, tuning polling intervals to capture data, and adding additional pollers for load balancing and better network visibility

In preparation for the virtual classroom, SolarWinds worked with over 500 IT pros to develop and refine the course curriculum. The program complements SolarWinds' effective, accessible and easy-to-use product characteristics to ensure that every customer is getting the most out of their products.

"The training program has definitely been worth my time and has provided me with in-depth product information and tactics to help me better monitor my network," said Will Luther, Analyst Network Operations, GVTC. "I'm looking forward to taking more classes from SolarWinds and exploring other products. My job is continually evolving and this new training program SolarWinds has put together is helping me to maintain a competitive edge."

The company plans to scale SolarWinds Virtual Classrooms to include additional products, the latest IT challenges and a more frequent class schedule throughout 2014 in accommodation of the continued overwhelming demand for training.

Additional Resources
-- Class schedule and registration: http://bit.ly/1ngpzID
-- Virtual Classroom Training Program for Current Customers -- It's Here! http://bit.ly/1fuJNsW

About SolarWinds

SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our online community, thwack, to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at http://www.solarwinds.com/

SolarWinds, SolarWinds.com and thwack are registered trademarks of SolarWinds. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

MEDIA CONTACTS:
Nicole Fachet
Text100
Phone: +1-212-871-3950
NicoleF@text100.com

Courtney Cantwell
SolarWinds
Phone: +1-512-682-9692
pr@solarwinds.com

Source: SolarWinds