|
Fujitsu Launches India-Based System Operations Services
Delivers same high-quality system operations as in Japan at a low price
TOKYO, Oct 07, 2011 - (ACN Newswire) - Fujitsu today announced the immediate availability of its new Remote Infrastructure Management service, which delivers high-quality system operations at a low price through offshore facilities.
The new service, operated by India-based Fujitsu Consulting India (FCIPL), remotely handles the operational oversight of customer systems. By bringing together a wide range of technologies and expertise from within the Fujitsu Group, the service enables high-quality system operations that overcome common concerns regarding offshore services, such as differences in language, culture, and technology. In addition, because the service is available at a low price, customers can cut their system operations costs and optimize operations from a managerial perspective, such as by shifting operational staff to focus on core business tasks.
Fujitsu's own in-house experience with this service has shown that it can cut costs for systems where it is employed by roughly 20% over a three-year period.
In recent years, as multi-vendor system environments have become more common, so have the troubles associated with them. This has led to greater demand for higher-quality operations services. On the other hand, due to the increasingly complex and larger-scale systems, operational support has become more expensive and work-intensive, resulting in a greater burden on customers.
This combination of factors is what has prompted Fujitsu to offer Remote Infrastructure Management service, which delivers high-quality system operations at a low price through offshore facilities.
Fujitsu has previously delivered offshore system operations services from offices in India, the Philippines, and Russia to English-speaking customers in Europe and North America. The company is now leveraging this know-how at FCIPL - a Fujitsu Group company based in Pune, India - to offer services in both English and Japanese to Japanese companies. With a large number of highly competent and Japanese-proficient engineers at FCIPL, Japanese customers can utilize the new services with peace of mind.
Service Features
1. High-quality, low-cost system operations services
FCIPL is building on the know-how it has amassed in providing system operations services to customers in Europe and North America to extend these services to Japanese companies. By taking advantage of the same high-quality system operations as in Japan at a lower price, customers can cut their operating costs and focus operations staff on core business tasks. Fujitsu's own experience with this service has shown that it can cut costs for systems where it is employed by roughly 20% over a three-year period.
2. Robust operations technology helps put customers' minds at ease regarding service quality issues
With existing offshore services, concerns over differences in language, culture, and technology have sometimes left customers feeling hesitant to employ such services in system operations where quality is a must. To allay these concerns and deliver high-quality system operations, Fujitsu has developed a series of operational technologies - including transition methods that enable risk hedging, clarified service levels, oversight by Japanese managers, and shadowing in Japan - to accommodate each customer's system configuration and nature of business.
3. System operations that maintain an advanced level of security
Fujitsu administers system operations with an advanced level of security by using a number of methods and technologies, including thin-client monitoring in which no valuable customer data is transmitted outside Japan, streamlined operational standardization and secure-operations standards developed for European and North American customers, and incident monitoring techniques developed at Fujitsu's Tatebayashi System Center. In addition, the service also includes continuous operational assessments to help customers improve their systems.
Service Menu
1. System monitoring
System monitoring including ping monitoring, log-message monitoring, process monitoring, resource monitoring, and environmental monitoring.
2. Utilization management
Fine-grained control over system-utilization schedules, job schedules, and other schedules.
3. Backup management
Execution of a variety of backup tasks, including system backups and database backups.
4. Performance management
Oversees performance management of resources information, such as servers and databases, as well as network responsiveness and webpage responsiveness.
5. Security management
Covers a wide range of services, including virus countermeasures, security patching, account management and security diagnostics.
6. Version/release management
Manages all system-related version changes and releases for customer assets, including operating-system versions and application versions.
7. Service management
Comprehensively maintains and manages all tasks relating to operations. Includes periodic reports to the customer on the state of service implementation and proposals for improvements.
About FCIPL
Company Name: Fujitsu Consulting India Private Limited
Established: March 2006
Headquarters: Pune, India
Branches: Noida, Hyderabad, Bangalore
Employees: Approximately 2,600 (as of September 2009)
Business: Infrastructure operations services, ERP/CRM
development and support for SAP and Oracle,
offshore software development, IT consulting services
Pricing and Availability
Service Name: Remote Infrastructure Management
Pricing: Available by quotation
Availability: Immediate
Sales Targets: 10 companies and JPY 330 million during the first year
after service launch.
Contact:Fujitsu Limited
Public and Investor Relations
www.fujitsu.com/global/news/contacts/
+81-3-3215-5259
Source: Fujitsu Ltd
Sectors: Daily Finance, Cloud & Enterprise, IT Individual, Daily News
Copyright ©2025 ACN Newswire. All rights reserved. A division of Asia Corporate News Network. |
Latest Release
TOYOTA GAZOO Racing Set for Spa spectacle
May 02, 2025 19:29 JST
|
Toyota Mobility Foundation, Bangkok Metropolitan Administration, UN-Habitat, Asian Institute of Technology and Toyota Motor Thailand Sign a Letter of Intent (LOI) to Launch the TRUST Project for Road Safety in Thailand
May 01, 2025 17:48 JST
| 
Katalon Officially Launches TrueTest(TM) - The First AI-Native Testing System That Thinks Like a Tester and Learns from Users
Apr 30, 2025 17:20 JST
| 
Eisai Representative Corporate Officer and CEO Haruo Naito Awarded the Order of the Rising Sun, Gold and Silver Star
Apr 30, 2025 14:17 JST
| 
Mitsubishi Shipbuilding Holds Christening and Launch Ceremony of Large Car Ferry KEYAKI in Shimonoseki
Apr 29, 2025 17:24 JST
| 
NEC DGDF Headquarters relocates to Zurich to accelerate growth and enhance management globally
Apr 28, 2025 16:03 JST
|
NEC achieves Japan's longest terrestrial wireless optical communication over 10 km
Apr 25, 2025 17:50 JST
| 
Olympus Appoints New CEO
Apr 25, 2025 15:30 JST
| 
DENSO Announces Year-End Financial Results
Apr 25, 2025 12:17 JST
|
DENSO and DELPHY Sign Memorandum of Understanding to Develop Data-Driven Smart Horticulture
Apr 24, 2025 18:43 JST
| 
MyJCB App Wins "iF DESIGN AWARD 2025"
Apr 24, 2025 17:00 JST
| 
Fujitsu launches new company 1FINITY to strengthen network products business
Apr 24, 2025 16:24 JST
|
MHIEC Completes Renovation of Core Facilities for Arita Municipal Recycle Plaza in Saga Prefecture
Apr 24, 2025 15:01 JST
|
NEC invests in U.S.-based "Geodesic Alliance Fund" aiming to strengthen economic security business
Apr 24, 2025 10:23 JST
|
MHI Thermal Systems Wins German Red Dot Design Award 2025
Apr 24, 2025 10:11 JST
| 
ULVAC Develops Dilution Refrigerator for Quantum Computers
Apr 24, 2025 09:30 JST
|
Fujitsu expands strategic collaboration with Supermicro to offer total generative AI platform
Apr 23, 2025 11:55 JST
| 
Furuya Metal and Asahi Kasei Embark on Demonstration Trial Regarding Recycling of Metals for Chlor-alkali Electrolysis Cells and Electrodes
Apr 23, 2025 11:00 JST
|
A Decade of Olympus India's Commitment to Community Welfare
Apr 22, 2025 13:00 JST
|
Fujitsu and RIKEN develop world-leading 256-qubit superconducting quantum computer
Apr 22, 2025 11:37 JST
|
More Latest Release >>
|