Zebra Technologies Introduces OneCare Service Portfolio to Maximize Visibility and Availability of Zebra Solutions
New Zebra Operational Visibility Service provides actionable data, analytics and insights to drive better business performance
SINGAPORE, Jun 10, 2015 - (ACN Newswire) - Zebra Technologies Corporation (NASDAQ: ZBRA), a global leader in products and services that provides visibility into organizations' assets, people and transactions, today announced the launch of Zebra OneCare, a portfolio of support services that maximize the uptime and availability of Zebra mobile computers, printers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure. The new flexible offering enables partners to grow revenue and expand relevance with end customers. Zebra also introduced the Operational Visibility Service (OVS), a new managed service that provides a platform and dashboard for at-a-glance visibility into Zebra mobile device asset performance and operational business performance.
OVS Key Facts
- OVS is built on Zebra's Asset Visibility Platform -- a cloud-based management and integration platform purpose -- built for the management and control of business-critical assets. The platform enables visibility and deep, device-level control of assets to capture the data and provide the analytics that enable enterprise asset intelligence.
- The OVS Operational Dashboard delivers the data, analytics and visibility required to optimize investments, increase efficiencies and enhance the customer experience. In addition to the devices in operation, the OVS Operational Dashboard provides real-time updates on the status of devices as they move through the repair workflow.
- OVS provides actionable insight into device health, location, utilization, operational trends and services to help businesses achieve maximum productivity and business performance.
- Zebra's OVS can also help companies reduce support costs and maximize worker productivity through increased device utilization and decreased mobile device downtime.
- OVS was designed to complement Zebra partner service capabilities - enabling partners to resell and rebrand OVS and recognize additional revenue opportunities while deepening customer relationships.
OneCare Key Facts
- Zebra OneCare offers global support to help streamline business processes, improve operational efficiencies, and drive down the cost of doing business.
- Three different service levels were designed to give organizations the level of service that best meets their business needs and budget.
-- Zebra OneCare Essential provides basic assurance through comprehensive coverage, technical support, device diagnostics and 3-day turnaround time on repairs.
-- Zebra OneCare Select offers around-the-clock availability and visibility through services that include online dashboards, 24x7 support and same-day shipment of pre-configured, replacement devices that are ready to use on arrival.
-- Through the Premier level of service, Zebra and its channel partners collaborate to meet the needs of customers whose requirements go beyond a defined Service package. Premier services include customized dashboards, advanced diagnostics, third party software support and support from a dedicated helpdesk.
- All Zebra OneCare service levels include a Device Diagnostic Tool to help rapidly resolve device issues remotely and a service dashboard that provides visibility into the status of all devices in the repair cycle. An online learning tool and a Zebra Learning Consultant is also included to help create a curriculum to address identified knowledge gaps and ensure a rapid adoption of Zebra solutions.
- With Zebra OneCare, business partners can recognize new and renewable revenue streams with little to no investment required.
Supporting Quotes
Loic Droulers, sales director, Norcod "Norcod will be deploying Zebra's Operational Visibility Service to its first client in France later this month. OVS' precise dashboards can help anticipate IT systems maintenance and maximize the productivity of mobile workers. For example, the dashboards can warn when a battery bank requires replacement before batteries run down helping our customers with preventative maintenance."
Ryan Goh, Vice President and General Manager, Zebra Technologies Asia Pacific "Together with our partners, we listened carefully to our customers who have an increasing desire to see, measure and take actions that drive a higher return on investment (ROI) from their mobility investments and the operations they serve. The launch of Zebra OneCare will help businesses increase the productivity of their mobile technology while Operational Visibility Service will enable Zebra and its partners to not only see asset intelligence while deployed in the field but also provide transparent and high value digital services seamlessly between customers' operations and Zebra's Service Operations."
Supporting Resources
- Website: Zebra OneCare http://bit.ly/1BMDjQC - Website: www.Zebra.com - Facebook: Zebra Technologies https://www.facebook.com/ZebraTechnologiesGlobal - Twitter: @ZebraTechnology
About Zebra Technologies
Zebra (NASDAQ: ZBRA) makes businesses as smart and connected as the world we live in. Zebra tracking and visibility solutions transform the physical to digital, creating the data streams enterprises need to simplify operations, know more about their businesses, and empower their mobile workforces. For more information, visit www.zebra.com/possibilities.
Media Contact: Chua Wei Wei Ogilvy Public Relations Phone: +65 9833 2654 weiwei.chua@ogilvy.com
Abigail Ng Ogilvy Public Relations Phone: +65 9093 3787 abigail.ng@ogilvy.com
###
Zebra Technologies, Zebra and the Zebra logo are trademarks or registered trademarks of Zebra Technologies Corporation and are used under license. Third-party trademarks mentioned are the property of their respective owners. (c) 2015 Zebra Technologies Corporation. All rights reserved.
Source: Zebra Technologies Corporation Sectors: Cloud & Enterprise, IT Individual
Copyright ©2024 ACN Newswire. All rights reserved. A division of Asia Corporate News Network.
|
Latest Release
Four-strong TOYOTA GAZOO Racing squad to push for more Portugal success May 02, 2024 18:05 JST
| Spectacular Spa awaits TOYOTA GAZOO Racing May 02, 2024 17:46 JST
| Q&M Dental Enhances Digital Capabilities by Integrating Align Technology's Newest iTero Lumina(TM) Intraoral Scanner Across Dental Clinics in Singapore May 02, 2024 11:00 JST
| Sumitomo Metal Mining and Mitsubishi Corporation to Participate in Kalgoorlie Nickel Project - Goongarrie Hub Apr 30, 2024 19:08 JST
| New Immuno-Oncology Research Project in Partnership With Merck Starts at the BioMed X Institute in Heidelberg Apr 30, 2024 18:00 JST
| SPARX Group Establishes Space Frontiers Second Fund Apr 29, 2024 18:49 JST
| MHI Establishes Local Subsidiary "Mitsubishi Heavy Industries Vietnam" Apr 29, 2024 18:00 JST
| POSCO Future M and Honda Reach Basic Agreement on Collaboration for Production of Cathode Materials for Automotive Batteries in Canada Apr 29, 2024 14:25 JST
| Honda Plans to Establish Comprehensive Electric Vehicle Value Chain in Ontario, Canada Apr 29, 2024 14:16 JST
| JCB enables JCB Contactless acceptance at Taichung MRT in Taiwan Apr 26, 2024 10:00 JST
| Mazda Production and Sales Results for March 2024 and for April 2023 through March 2024 Apr 25, 2024 18:21 JST
| MHI Begins Operation of SOEC Test Module the Next-Generation High-Efficiency Hydrogen Production Technology at Takasago Hydrogen Park Apr 25, 2024 17:45 JST
| GAC Honda to Begin Sales of All-new e:NP2, the Second Model of e:N Series Apr 25, 2024 16:50 JST
| Toyota Exhibiting at Beijing Motor Show 2024 Apr 25, 2024 16:25 JST
| Honda Reaches Basic Agreement with Asahi Kasei on Collaboration for Production of Battery Separators for Automotive Batteries in Canada Apr 25, 2024 11:10 JST
| UNIQLO Sponsors KAWS + Warhol Exhibition Tour, Starting in Pittsburgh Apr 25, 2024 09:00 JST
| Mitsubishi Power Begins Commercial Operation of Seventh M701JAC Gas Turbine in Thailand GTCC Project; Achieves 75,000 AOH To-Date Apr 24, 2024 17:19 JST
| MC and Denka Sign J/V Agreement in Fullerene Business Apr 24, 2024 17:02 JST
| Mitsubishi Motors Posts Record Sales in the Philippines in FY2023 Apr 24, 2024 13:56 JST
| NEC Develops High-speed Generative AI Large Language Models (LLM) with World-class Performance Apr 24, 2024 13:25 JST
|
More Latest Release >>
|