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Press Release

CX Asia Excellence Awards 2024 Opens - Submit Your Entry and Be Recognised as a CX Leader! Apr 03, 2024 17:33 JST Calling all customer experience (CX) champions in Asia! The CX Asia Excellence Awards 2024 is now open for submissions, marking its 10th year of celebrating the best-in-class CX practices across the region. More info..

Positioning Asia's Shared Services as Engines of Transformation and Innovation
Jan 09, 2024 12:11 JST

The 27th edition of Shared Services & Outsourcing Week Asia 2024 held in Singapore from 15 to 18 October 2024, promises to focus on solidifying Asia's competitive advantage in the global Shared Services map.
More info..

Delivering Value Above and Beyond through Proactive Service in Customer Contact Functions
Dec 18, 2023 16:36 JST

Customer Contact Week Asia 2024 is already in its 15th year running. Against a backdrop of global economic uncertainties, dealing with dynamic customer demand and rapid change in the marketplace pose significant challenges for Customer Contact Functions and Engagement Hubs.
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Shared Services and GCC Week India 2024: Powering India's Global Capability Centres with AI-Driven Transformation & Innovation Oct 30, 2023 11:44 JST Following a successful inaugural Shared Services and GCC Week India this year, SSON Network (Asia) is proud to bring back the second edition of India's leading Shared Services and GCC Summit. More info..

Unlocking the Power of Collaboration: Chief Customer Officers (CCO) & Enterprise Leaders Summit 2024 Empowers Cross-Functional Transformation Oct 26, 2023 18:04 JST The Chief Customer Officers (CCO) & Enterprise Leaders Summit 2024, happening in Singapore from 25-28 March, is set to unlock the power of collaboration, fostering cross-functional transformation within enterprises. More info..

Malaysia Stepping Up Efforts to Improve Prison Design, Management and Security Mar 06, 2012 14:11 JST The Prison Department of Malaysia is stepping up its efforts to address this issue by employing and implementing effective strategies. More info..

Telco Operators Seek for Improved Customer Engagement Feb 15, 2012 20:00 JST Stiffening market competition implores the immediate need to implement the right customer segmentation strategies which then enables telco operators to employ the appropriate marketing campaign targeted at the various customer segments. More info..

National Agency of Drug and Food Control, Indonesia Newly Confirmed Present at 2nd Annual Pharma Regulatory Affairs Asia Jan 23, 2012 09:00 JST Ensuring regulatory compliance has become one of the biggest challenges for products development in Asia. More info..

Overcoming Indonesia's Water Infrastructure Challenges Jan 17, 2012 11:49 JST Rudie Kusmayadi, President Director of the Pdam Tirta Rahardja Bandung Regency, highlights three needs for Indonesian water infrastructure development: a capable water resource, financing, and an affordable market. More info..

A Brighter Outlook for the Shipping Industry in 2011 Nov 18, 2010 15:46 JST The myriad of shipping news, statistics and forecasts in the market offers contradicting information about the shipping and ship-financing sector. More info..